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Floating Floors (Laminate floors and Engineered Wood Floors):

Many floating flooring issues are generally covered under the floor’s warranty. Wear and tear and damaged caused by un-recommended use or accidents are not under the warranty coverage. Scratches, chips, crack, splits, and buckles caused by expansion and contraption of the floor and daily use do occasionally happen. This does not mean your floor is destroyed; this means you need to call us.